Leesman index
The Leesman Index (registered TM) is a workplace experience assessment method with associated database that provides a benchmarking tool. The tool creates an effectiveness benchmark known as an Lmi score, ranging from 0 to 100 which is based on an anonymous staff questionnaire of around 80 questions sent to all staff. The questions cover approximately 20 lines of enquiry which include:
Individual focused work desk based | Collaborating on focused work | Spreading out paper or materials | Larger group meetings or audiences |
Telephone conversations | Reading | Hosting visitors clients or customers | Individual focused work away from desk |
Planned meetings | Individual routine tasks | Informal social interaction | Collaborating on creative work |
Informal un-planned meetings | Relaxing / taking a break | Audio-conferences | Using technical / specialist equipment or materials |
Confidential discussions | Thinking / creative thinking | Learning from others | Video conferences |
To date the Leesman index has been used to assess 1,362,693 employees, 538,935 employees at home, covering 9,307 workplaces in 122 Countries (see https://www.leesmanindex.com/about/ for latest figures), providing one of the most extensive databases of employee experience available.
The founder and CEO of Leesman is Tim Oldman, describes the background of the index as "I wanted to better understand how different spaces impacted employees. But nothing existed. In 2010 Leesman was born and we created a methodology that was able to link the quality of place to the performance of people."
The company Leesman is a workplace experience consultancy firm offering survey tools, workshops, and bespoke research to enable organisations to build high-performance workplaces that support their employees’ needs. This includes supporting ESG and DE&I initiatives to achieve more inclusive and sustainable workplaces and certification scheme referred to as Leesman+, which includes hybrid working. Leesman+ certification is awarded to top-tier workplaces, providing a precedent to organisations around the world, the top level known as Leesman+ Outstanding achieves a Lmi 80.0 or above, with Leesman+ Excellent an Lmi of 70.0–79.9.
Leesman Limited is described on the UK Government Digital marketplace webpage in Benchmarking the performance of office buildings as: 'Leesman is a business intelligence and benchmarking application that measures workplace effectiveness - how office spaces support the employees that use them. The Leesman Index, the world's largest database of it's kind, allows organisations to see what is and isn't working within their workplace environments against other buildings globally.'
- Features
- Online analytics platform
- Rapid deployment
- Online employee questionnaire
- Portfolio assessment
- Property performance measure
- Employees activity analysis
- Corporate real estate analysis
- Benefits
- Global benchmarking
- Independent, no consultant
- Standardised technique
- Creating business case for property management
- Data driven design
- Assess capital projects
- Combine with other CRE data
The company Leesman has also recently developed what it calls The Hybrid future (registered TM); Informing the future of a hybrid working world, described as 'The definitive investigation into the impact of hybrid working on people, places and society.' For further information visit the following links Leesman index, Leesman+ and The Hybrid future.
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